Returns & Refund Policy
If you're not 100% satisfied with your purchase, we guarantee a rapid and convenient return process.
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U.S. Hassle-Free Returns
You may return some item(s) within 60 days from when the order was placed.
1. Sign into your account.
2. Find the order in My Orders, click the “Return Item” button.
3. Select the item(s) you would like to return, indicate the reasons, and submit.
4. Print the return label and securely tape it on the outside of your return package.
5. Call the post office to arrange a collection or drop off at your nearest post office.
2. Find the order in My Orders, click the “Return Item” button.
3. Select the item(s) you would like to return, indicate the reasons, and submit.
4. Print the return label and securely tape it on the outside of your return package.
5. Call the post office to arrange a collection or drop off at your nearest post office.
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Return Conditions
Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.The return fee is paid by the customer.
Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.The return fee is paid by the customer.
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Refunds
We will issue your refund to your payment account within 7 business days after your return items arrive.
We will issue your refund to your payment account within 7 business days after your return items arrive.
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Other Fees
The return shipping fee is paid by the buyer
The return shipping fee is paid by the buyer
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Contact Us
Address :135 E 57th ST Suite 16-106, New York NY 10022
E-mail : service@agvana.com