Wash your hands before you put on or take off your jewelry. Oils on your fingers can tarnish these delicate items. It’s best to avoid lotions and perfumes when wearing your jewelry. When you aren’t wearing your Agvana jewelry, store them separately in your jewelry pouches. Keep your pieces shiny by gently polishing them with a soft cloth whenever they’re looking a little dull. It's best to take off your rings when you shower! Water is just fine for non-metal bracelets but too much water can cause damage to your metal pieces.
If you have been following these steps and caring for your item properly and there is still an issue with it, please contact us at email@example.com with a photo of the issue and your order number, and we'll let you know what we can do to help.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 4-17 business days from the date that it is placed.
A confirmation email will be sent to you once the order is authorized and verified. We prepare your order immediately after verification. With this time frame, order cancellations or changes are difficult, however, we will strive to support your request. It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.
Shipping to USA
STANDARD SHIPPING： CARRIER = USPS COSTS = Order<$50，$7.99 Shipping.Order>or=$50，free Shipping. SHIPPING TIME (BUSINESS DAYS) = 6-14 days
EXPRESS SHIPPING : CARRIER = DHL/USPS COSTS = Order<$50，$14.99 Shipping.Order>or=$50，free Shipping. SHIPPING TIME (BUSINESS DAYS) = 6-8 days
Note: Orders shipped to Puerto Rico, Virgin Islands, Hawaii, Guam and Alaska cannot be delivered via express.
* Please allow 1-2 days for your order to be processed. If your order was placed after 4pm EST, it will begin processing on the next day.
* All shipments will be dispatched from New York when stocks are sufficient; otherwise, orders will be dispatched from our Hong Kong operation center through DHL.
* Order less than $50 ，$7.99 shipping *Order is equal to $50 or more，Free shipping
E-mail : firstname.lastname@example.org
Address :135 E 57th ST Suite 16-106, New York NY 10022